Why the hate on operations?

Okay, so operations is not as grand as banking and they don't get paid as much and they like their fair share of models and bottles. But they are really undervalued individuals. There is no way that a bank can run as smoothly as it does with out an operations department. Stupid mistakes made by bankers are fixed by operations guys. But you may argue that operations doesn't create any value, but guess what, neither do we.

Disclaimer: I'm not in operations, but I know a lot of people who are as you can see by my sig. I'm just a realist.

www.orgod.com - Want an internship? Your guide to Operations Research - articles, how-to, news, jobs.

 
Investor1:
Operations people will max out at $500-700,000 per year even if they hit MD, which is not likely to happen and they do boring stuff. Bankers have their eyes set on $5 million and do more interesting work.

That is precisely why operations sucks - simply not nearly enough $$$ and boring work.

Are you seriously looking down on someone that makes $500-700K? lol

I know that's nothing compared to what Bankers could potentially make (although many would burn out/get fired before even coming close to their original goal in terms of compensation), but you have to respect someone that makes that much money.

By the way, I know that ops analyst usually make 55K + 10k bonus to start, but what's the salary progression like from analyst to associate to VP, etc.

Oh yea, my ex-gf works in Goldman Ops and HATES her job. I'm not kidding...during the first 6 months at her job she was constantly crying/depressed...SCARY!

 

You're posting on a message board which has a majority of users working in/striving for investment banking jobs. Obviously most people will look down upon operations since they are striving for something different, and higher up on the ladder.

It's like going to a message board for Democrats and asking why everyone there dislikes Republicans..

 

Is fairly stable. Decent pay entry level and you don't need to be strictly Finance/Accounting major.

Lots of $ RELATIVE to the work you are doing (trade support, clearing trades, balance reconciliation, confirmation processing, other bitch back office work)

Also less stress IMO. Hours may be bad (7am-9pm) but depends on group.

If I'm young, I would want $, prestige, excitement in a job. But say I'm 47 with 2 kids, wife, and old parents. Wouldn't want to pull crazy hours in IB/PE/HFs in the long run...so I guess Operations has it's up and downs.

I'm a college senior now, did my stint in Ops and also back office Finance. Neither is glamorous or truly exciting to tell you the truth, but for those like me non from a target without a super high GPA, you have to start somewhere yes?

 
PleaseHireMe:
Is fairly stable. Decent pay entry level and you don't need to be strictly Finance/Accounting major.

.....SNIPPED.

I'm a college senior now, did my stint in Ops and also back office Finance. Neither is glamorous or truly exciting to tell you the truth, but for those like me non from a target without a super high GPA, you have to start somewhere yes?

Exactly. Glad to hear you are open minded. Not everyone either wants or is cut out for one particular lot in life. Too many people with the heard mentality.

 
SirBankalot:
There is no way that a bank can run as smoothly as it does with out an operations department.

HAHA. There is no way the city of New York can run as smoothly as it does without garbagemen, either. Just because operations people are necessary doesn't mean that it's a job you would EVER want. Operations people HATE their jobs.


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$$$ - True IB does make more $$$, but not really that much in terms of $$/hr! Ops hours on average are like 9 to 7. Yes there are departments that work 7 to 9 but that are mostly one or two departments, not all of ops.

Boring work - Ok Ops does not have exactly make headlines on the financial pages. But speaking personally I don’t find punch in numbers into standard models, making excel presentations, and get yelled at because the number is light blue rather than dark blue, exactly the more interesting job. The senior people make the deal not analyst or associates!

The above only applies to entry level position! But do u think MD in ops is working on reconcile accounts? Still I must admit higher up the $$ does make a big difference. BUT at analyst level, especially for all BB across divisions… get down to earth (because you are the lowest form of creature in the organization), shut up and do you work.

 

Saying ops people hate their jobs isn't exactly a fair statement. Many people have no interest in doing front-office type work and are very happy with their regular 9-5 jobs that do not pay as well. This forum is definitely a very, very small subset of the real world and can skew your reality as to what is "normal."

I'll give one example:

A relative of mine currently works in ops at a VC firm (head of finance). He has been offered a position on the deal side as a partner numerous times. However, each time he has rejected the offer because he does not want to travel a lot and work late.

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SirBankalot:
Thanks for the comments... I'm glad that most people here do think that operations contribute at least something to the firm. At first I thought there might be rife between the divisions because they barely communicate (*equities in dallas), but it looks like the majority of haters aren't even working yet. :) - Want an internship? Your guide to Operations Research - articles, how-to, news, jobs.

of course operations contributes to the firm, otherwise they wouldn't have it. but as others have stated its not as high paid and not a "glamorous" as other positions. still a worthy job though

 
SirBankalot:
Okay, so operations is not as grand as banking and they don't get paid as much and they like their fair share of models and bottles. But they are really undervalued individuals. There is no way that a bank can run as smoothly as it does with out an operations department. Stupid mistakes made by bankers are fixed by operations guys. But you may argue that operations doesn't create any value, but guess what, neither do we.

http://www.despair.com/worth.html

All kidding aside, the reason why most people on this board can't speak good or bad things about ops people is that actual bankers don't work with ops ever. Traders do.

 
Best Response

It is unbelievable how little people on this board know about operations. ginNtonic is right, bankers don't work with people from ops, traders do! Also, every bank or trading shop defines operations differently. For example, in some banks collateral management is handled by the finance or treasury department while in other banks it is handled by operations. When we talk about operations in a trading-related context it mainly consists of clearing securities, reconciling trades, posting margin, allocate trades to accounts and other administrative work. It also requires knowledge about complex financial products such as derivates or structured products in order to match the bank's margin/"payoffs" with the exchange or counterparty!

 

I personally don't hate on Ops for a few reasons:

1 - Most of my friends are/will be working in Ops 2 - If Ops wasn't there then traders/sales/ibanker would have to do all that work themselves, thus leaving less time for them to make money. At the end of the day someone has to do that work 3 - Many intelligent people end up in Ops because they went to non-targets and that's the only way for them to break into the industry 4 - Some people actually enjoy Ops and do not aspire to be bankers/traders 5 - I personally know a couple of highly successful traders who started out in Ops

 

Yea, Ops at Goldman is not 9-5.

I'm in Technology and had done a Tech internship at Lehman Brothers so I decided that I would like to try something different when I was presented with the Ops summer internship at Goldman (my group actually hired me cause I'm technical and my internship had me basically working in Technology creating a tool for my Ops group).

Anyway... I thought that summer would be a walk in the park but I was totally wrong. The interns were expected to be in the door at the latest 8am and we couldn't leave until at least 7.

I remember a couple of times being in the office with other Ops interns until 10pm. We averaged about 50-60 hours a week, and I know the full timers clocked more because when I would be leaving out the door they would still be at the desk. The good thing about this as an intern was that we were payed nice to begin with (prorated 55k) but we also got overtime.

I was trying to enjoy my summer so I wasn't there if I didn't need to be but other inters in Ops I know were in the door at 7am and wouldn't leave until 8/9. They averaged like 60-70 hours, raked in a lot of money.

 

Goldman ops (not sure about other BBs) is definitely NOT a 9-5 at all. One friend worked in Asset Management ops and worked a ton of hours (think 60,70). Another in S&T ops worked weekends frequently (not sure how often or hours involved, just "frequently").

 

Its not that Operations is awful, it is just the fact that you know there are the bankers out there dealing with clients, having private equity firms trying to hire them away, working on more high level work, and just overall learning twice the amount as anyone else is. It is tough to know people are doing banking when you are trying to find a miscalculation in the trade date in Operations. So I don't think people truly hate Ops because its Ops, but they hate Ops because they know there is a better job out there like banking or trading

 

Thanks, this was helpful for me. I needed a job to pay the bills and am taking an Ops role before i could find an interview for IBD. Hope this aint the end of my career.

"Ambition and education is first and talent is second"- T.I.
 

What is your goal for FT recruiting?

I'd guess that PWM might be a better internship if you want to do S&T or AM later. I would also guess that commercial banking would be a better internship than ops for breaking into IBD later. But I'm no expert in ops, commercial banking, or PWM, so you should see what other people have to say.

 

Ops is an ok career and job if you do not want to be in banking. Ops is miserable if you want to be in IB because it is repetitive and mundane work with no impact. Plus your pay does not scale.

If you can't get into FO IB go do something challenging and dynamic elsewhere. I think people get mesmerized by the name on the card and just do anything they can to say they are a banker. If your going to do boring work at least get paid and have a chance to do less boring work in the future.

 
AnthonyD1982:
Ops is an ok career and job if you do not want to be in banking. Ops is miserable if you want to be in IB because it is repetitive and mundane work with no impact. Plus your pay does not scale.

If you can't get into FO IB go do something challenging and dynamic elsewhere. I think people get mesmerized by the name on the card and just do anything they can to say they are a banker. If your going to do boring work at least get paid and have a chance to do less boring work in the future.

Spot on advice

 

Ops is just that bad - the only time ops would be interesting is at a small buy side firm where you'll actually have the chance to run the entire firm's operations which would include the more interesting aspects of ops (beta reports, performance reporting, meeting with PM's and investment managers to review numbers), however that's probably as interesting as it gets. Plus at a small buy side firm you'll hear about why certain investments are made, etc and some knowledge will rub off from analysts and traders through word of mouth etc. just because it will be a more tight knit group.

Sell side ops is horrible - repetitive work. All an operations analyst does is fill in for something a computer can't (or hasn't YET been programmed to) do. The most interesting thing you'll do in sell side ops is some sort of project work where you try to streamline a process or work yourself out of a job (which isn't interesting anyway)

Trust me, I've been doing it for a couple of years and the day-to-day isn't pretty. BUT if you get into a firm via ops, it is not as hard as people say to get out. You won't become an IBanker but there are possibilities to get into the myriad of other jobs that aren't really discussed too much on this forum. A lot of these BB's have divisions that aren't related to M&A and IB that still do well and are interesting - a lot of project managing goes on across all divisions of banking as well as a lot of intercorporate roles that are not as well known.

Good luck.

 
beastly214:
Ops is just that bad - the only time ops would be interesting is at a small buy side firm where you'll actually have the chance to run the entire firm's operations which would include the more interesting aspects of ops (beta reports, performance reporting, meeting with PM's and investment managers to review numbers), however that's probably as interesting as it gets. Plus at a small buy side firm you'll hear about why certain investments are made, etc and some knowledge will rub off from analysts and traders through word of mouth etc. just because it will be a more tight knit group.

Sell side ops is horrible - repetitive work. All an operations analyst does is fill in for something a computer can't (or hasn't YET been programmed to) do. The most interesting thing you'll do in sell side ops is some sort of project work where you try to streamline a process or work yourself out of a job (which isn't interesting anyway)

Trust me, I've been doing it for a couple of years and the day-to-day isn't pretty. BUT if you get into a firm via ops, it is not as hard as people say to get out. You won't become an IBanker but there are possibilities to get into the myriad of other jobs that aren't really discussed too much on this forum. A lot of these BB's have divisions that aren't related to M&A and IB that still do well and are interesting - a lot of project managing goes on across all divisions of banking as well as a lot of intercorporate roles that are not as well known.

Good luck.

Do you want to expand on that, or discuss this via pm lol?

 

Woah, just to be clear we're talking specifically ops at a bank, right? Ops guys outside banking definitely get into top MBA programs, and the work is far from boring. The pay is corporate with no bonus, but it generally beats engineering pay at least.

"Ops" outside WSO might refer to supervising production of military tech, optimizing Amazon's supply chain, managing fulfillment of infrastructure equipment, etc. When the Iraqi government tells you they need a billion dollars worth of parts before the summer heat so they can fire up power plants and avoid civil war, things become anything but boring. It doesn't make for a bad resume story either.

Obviously none of this will help you out in banking, except maybe the top MBA part. I just wanted to point out that your 2. (boring) and 3. (no top MBA) only might apply to ops in finance and not ops in general.

 

Clearly I understand that, which is why I made it clear in my post that I was talking about ops outside of banking and WSO. This is the "Other Road" board, jesus. And I'm obviously not talking about special ops either.

I understand what ops at a bank is, but for the rest of the business world there is also "operations" and "engineering" etc. Operations is a lot of what the people who actually run companies do... It's the "operating" in "operating partner" to use PE terms.

 

I did operations at a top IB firm my sophomore year and was able to leverage it into a internship in Ibanking(at an other firm though) the next year.

I am also from a non-target and so kind of know ur situation. If you don't have options that sound much better I would seriously consider it.

To be honest the operations position is not going to be very difficult(or really shouldn't be if you aspire to be in Ibanking) so if your young(not a junior) and have no better option screw it..do the job blow all the other kids away try to internal mobility to the other side and also mingle with other banks the Lehman's name should make that part easy enough.

PM me if you want any mo info

 

Frankly, you're better off working in Ops, than doing nothing at all. Take what you can get for the time being, and work on your certificates/B-school apps on the side.

 

ops can sure be used as a dashboard for alot of things...first u ll hv enough time in ur hands to get ur certifications and study time for GMAT etc...2nd all things equal ull always hv the label of a big bank/Corp on ur resume...and third you can always put ur hands up n say you learnt alot of stuff on the investing side by being curious and going out of ur way to help etc which you can really leverage...i did and now i work in PE!

and looking at ops as a career even though i was always cynical and hated ops for people who can do it ops can be a really good career too with good progression and some really good money to be made at the upper level which you can reach in 5-6 years exp i guess...have a good balanced life and work free weekends for life! and work wise even though half of it is clear admin stuff but if you take it seriously there is alot of responsibility u can get, stuff to keep u busy and certainly i admit it aint as bad as its made out to be as long as you dont fall into the comfort zone trap and actively work on something else side by side.

"A man travels the world over in search of what he needs and returns home to find it." ~George Moore
 

I interviewed with DE Shaw finance & ops 2 years ago for an internship. Turned it down for a BB but want to make the observation that despite its reputation, all the people I met with had high credentials - Ivy or top 10 undergrad overall programs, rigorous analytical majors even if they may or may not use it at a ops position. Not sure if that says anything, but the quality of people at hedge fund ops appeared better to me than people at banking ops.

 

To clarify it's not DE Shaw but one of the other funds i listed. Im not concerned with pay at the moment as i know the bonus will be small. Im more so wondering if there is mobility inside, the fund touted that "they would find the best fit for each candidate" but im unsure if thats true (they did give several examples of people moving from ops->trading or ops->management) but i cant seem to decipher if it's just a bunch of malarkey

 

the cold hard truth is: doing ops you learn the mechanics of the securities, not how to value them

people on this board don't make a big enough differentiation between buy side and sell side traders. if i may be so bold, the sell side (for the most part) is the frat guys and the buy side is the nerds.

from what i've seen, you have a better shot of moving from ops -> sell side trading at a bank than ops -> buy side trading/investing at a fund.

 

...i disagree that sell-side ops is worse the buyside ops. Learning the mechanics of the products the firm trades is just as important to becoming a trader/PM as is learning valuation models. I did buyside ops, was able to become an analyst and eventually a trader/PM and consider my time spent in ops as a huge advantage I have over other analysts who really dont understand trading. Many analysts will never be able to advance because they understand the concepts that they are involved in, ie economics, interest rates, etc., but they just dont have the product knowledge neccesary to take risk. This may not be aplicable in equities, but it is true in fixed income/macro.

I agree that the distinction between buyside and sell-side traders is huge...buyside is much more free-thinking people who come from much more diverse backgrounds whereas sell-side traders do tend to be more black pants/blue shirt, played hockey at Cornell-types.

 

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